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Author
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Topic: Am I Stupid????
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rseitzinger
Journeyman Posts: 64
From: Virginia Beach, VA
Registered: May 2001
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posted 11-14-2001 03:04 PM
   
Am I stupid? I ordered some parts from Mustang Parts Specialties online, (www.stangparts.com) and I expected them to work. Now I��m not a Rocket Scientist but here��s what happened.I ordered for my ��93 a used Power Mirror Control Switch and a used GT combination Headlamp/Fog Lamp Switch. Now I realize that these are used, but I EXPEXT THEM TO AT LEAST WORK!!!! I called up Mustang Parts Specialties, long distance of course, no 1-800 number, and they said sorry, too bad so sad!!!!! What��s up with that?? Is this what customer service has come too? I��m looking at spending hundreds of dollars and they won��t give me store credit for a $30.00 switch? I��m taking my business for my THREE Mustangs elsewhere. Am I Stupid?
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Rob Seitzinger
66 Mustang Coupe Restomod
01 True Blue Bullitt #1650
93 Mustang GT Convertable
99 Eddie Bauer Explorer
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capri man
Gearhead Posts: 945
From: doerun, ga.
Registered: Nov 2000
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posted 11-14-2001 03:38 PM
rob, i will see these people at a car show in moultrie, ga. this weekend. i am sure i might let it slip that i saw something derogatory about them on the internet. just to se what their reaction is! anything in pictuclar you want me to say?------------------
mike r
racing is real
everything else is just a game.
81 capri-7.56 @88mph 1/8
1.56 60 ft.
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rseitzinger
Journeyman Posts: 64
From: Virginia Beach, VA
Registered: May 2001
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posted 11-14-2001 03:44 PM
quote:
Originally posted by capri man:
rob, i will see these people at a car show in moultrie, ga. this weekend. anything in pictuclar you want me to say?
Just tell them that I was really excited when I found thier website. I thought I had found a place to buy used reliable parts for my car, especially interior parts, then they screwed me. I'll pay FULL price somewhere else now just to make a point. Burn me once, shame on you.
Burn me twice, shame on me. Thanks, Rob
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AKBOSSMAN
Gearhead Posts: 1915
From: WASILLA , AK USA M&M #743 MCA #40857
Registered: Oct 2000
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posted 11-14-2001 05:01 PM
Thanks for the warning and lets see about customer service
Shame too nice site ETC.
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WAYNE CURTIS
70 GRABBER GREEN BOSS 302
01 Focus ZX3
03 Boss 281 (waiting on order form)
92 SHELBY 4X4 (K-9 IDITAROD LEAD DOG)
http://www.iditarodtrail.com
"If your under control then your not going fast enough" Parnelli Jones
[This message has been edited by AKBOSSMAN (edited 11-14-2001).]
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Stewart
Moderator Posts: 7682
From: Monterey, CA Mustangsandmore Member #437
Registered: Apr 2000
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posted 11-14-2001 06:42 PM
Rob, check out my reply in the Foxbody forum. Also, I just remembered this place: http://www.50resto.com/Check them out. I haven't done business with them, but I saw where a member over at the MustangGT board (David and Kathy Bowers place...she's a member here too) listed the website in his post. Stewart
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I65Stang
Moderator Posts: 4476
From: Antelope, CA
Registered: Jun 99
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posted 11-14-2001 08:17 PM
That does suck  . Even at a pick-n-pull you pay like $2 more and you get full insurance that the part works or you get an exchange.------------------
Tim M&M Member #35
1965 Mustang coupe, 200 I6, Holley 2300, Clifford header, true duals w/ 26" Smithys
1988 Mustang GT AOD vert, 15.810 @ 88.871 mph 100% stock w/ no traction
1976 Silverline Comoro 18' trihull ski boat, 188 hp 302 I/O, another toy
http://all.at/mustang
https://mustangsandmore.com/ubb/I65Stang.html
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MLariviere
Moderator Posts: 2053
From: Biddeford,Me.USA
Registered: May 99
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posted 11-14-2001 08:51 PM
Are these parts already obsolete,on a car only 8 years old? How much more would it be for new parts? 
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TomP
Moderator Posts: 3111
From: Delta BC Canada
Registered: Dec 99
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posted 11-14-2001 08:56 PM
really Tim? Around here you pay their price on the assumption it works and get a credit if it doesn't... if you wanna gamble on a suspect part its cheaper. Seems to be lotsa businesses willing to sell stuff they either know won't work or haven't even tried.... or care.
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SteveLaRiviere
Administrator Posts: 18769
From: Saco, Maine MCA # 47773
Registered: May 99
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posted 11-14-2001 09:08 PM
Every used part I've bought came with a moneyback guarantee. But electrical parts are different. Even new electrical parts aren't returnable at most auto parts stores. When I worked at a parts store they told me that it was because people used to bring them back fried when they were done playing the 'maybe it's this part' game.------------------
'70 Mustang Mach 1 M code 351C 4V/FMX/3.25 open
'72 Mustang Sprint Coupe 351C 4V/FMX/4.30 Trac Lok
'94 F-150 XL 5.8L/E4OD/3.55 Limited Slip
'97 Probe GTS 2.5L DOHC
My Photo Page
I only want two things from life: I want patience and I WANT IT NOW!!!
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Big D
Gearhead Posts: 2233
From: WELLS, NEVADA
Registered: Nov 2000
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posted 11-14-2001 09:24 PM
quote:
Originally posted by capri man:
rob, i will see these people at a car show in moultrie, ga. this weekend.
Mike, Before you head out, print a copy of this thread and let them read it...
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Don
M&M Member #854
66 Brilliant Blue Fastback
302 with 5 speed
We Will Never Forget
Keep The Faith America
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ccode67
Gearhead Posts: 507
From: douglasville,ga,usa
Registered: Mar 2001
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posted 11-15-2001 07:17 AM
Man that sucks, these guys are less than 100 miles from me and I've heard good things about them, I will consider this thread before buying from them.
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Stuart MCA #48902
M&M #1091
67 stang 5 speed
91 f-150 xlt
98 explorer xlt sohc v-6
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rseitzinger
Journeyman Posts: 64
From: Virginia Beach, VA
Registered: May 2001
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posted 11-20-2001 07:43 AM
Good News!! I received a refund from Mustang Parts Specialties. I don��t know if it was from the e-mail I sent them, the posts from the boards or that they felt guilty. 
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unklshu
Gearhead Posts: 463
From: San Bernardino, Ca
Registered: Jul 2001
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posted 11-20-2001 09:56 AM
I don't know why any business would risk losing a customer and potentially hundreds if not thousands of future dollars that that customer will spend if he is treated right the 1st time he does business at that place(any place).------------------
joe
2001 SVT Cobra
68 GT Fastback
98 F-150
90 Escort GT (smokes the tires in all 5 gears, or just smokes through all gears)
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