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Author
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Topic: Paw
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Clasy66
Journeyman Posts: 59
From: Placerville, CA (near Sacramento)
Registered: May 2003
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posted 06-19-2003 03:10 AM
   
Anybody have anything good or bad to say about ordering from Performance Automotive Warehouse? Prices? Customer service? I just got their HUGE 1200 page catalog and I think it'll at least give me 3 months worth of reading and dreaming material.  Thanks,
Brandon
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SundanceKid
Gearhead Posts: 1260
From: UT
Registered: Feb 2001
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posted 06-19-2003 04:51 AM
Customer service sucks. Don't even think about returning anything to them...they will give you the run around. The tech people are pricks to boot.
Good prices though...I usualy take PAW's prices and have other companies match them. That way I don't have to deal with PAW.
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steve'66
Gearhead Posts: 8826
From: Sonoma,CA,USA
Registered: Mar 2000
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posted 06-19-2003 10:04 AM
quote:
Originally posted by SundanceKid:
Customer service sucks. Don't even think about returning anything to them...they will give you the run around. The tech people are pricks to boot.
Good prices though...I usualy take PAW's prices and have other companies match them. That way I don't have to deal with PAW.
This is very true! The only good thing about them is the catalog. I use it as a reference book, then I order the parts from Summit.  PAW has screwed me one too many times. SteveW
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Scott (69Mach)
Gearhead Posts: 734
From: Walnut Creek, CA USA
Registered: Jun 99
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posted 06-19-2003 10:52 AM
I'll third that. Get the catalog for ideas and order elsewhere.
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65_302
Gearhead Posts: 261
From: Bixby, OK
Registered: Jul 2001
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posted 06-19-2003 01:10 PM
quote:
Originally posted by Clasy66:
Anybody have anything good or bad to say about ordering from Performance Automotive Warehouse? Prices? Customer service? I just got their HUGE 1200 page catalog and I think it'll at least give me 3 months worth of reading and dreaming material. Thanks,
Brandon
What they said and you can not beat Summit or Jegs for customer service. I have returned several items and never once have they given me grief. 
[This message has been edited by 65_302 (edited 06-19-2003).]
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69 Sportsroof
Gearhead Posts: 1896
From: Valley, Alabama, USA
Registered: Mar 2002
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posted 06-19-2003 05:42 PM
The few times I've used them there were no problems. I only ordered "off the shelf" items.
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SteveLaRiviere
Administrator Posts: 43152
From: Saco, Maine
Registered: May 99
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posted 06-20-2003 07:34 PM
They are white boxed factory seconds. When I've used them in the past, I've gotten several sets of rod bearings with negative crush that I've had to throw away, I got a set of mislabeled cam bearings, and one set of Mopar pistons I bought one looked like some Boris sand casted them himself in his kid's sandbox. Their customer service is so bad you might as well just throw the parts away and get them locally. The guys I used to build engines for use to insist on using them because they were so cheap, then get pissed when we had to buy the parts twice. Cheap is not good, and good is not cheap. ------------------
'70 Mustang Mach 1 - '72 Mustang Sprint - '94 F-150 Please remember our sponsors,
Mustangs Plus, NPD, Osborn Reproductions, MyFordPerformance.com, and FordRamAir.com
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Fastymz
Moderator Posts: 18703
From: Reno Nv USA MEM#1240
Registered: Apr 2001
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posted 06-20-2003 07:36 PM
quote:
Originally posted by SteveLaRiviere:
Cheap is not good, and good is not cheap.
Somethings cheap are good,
cheap dates
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SCOOP
oddly obsessed with big scoops on little Mustangs 2.26 60'S
14.9 @ 90.86MPH 65 coupe,351w,C4,Big Boss 429 hood scoop,8"3.40 TracLoc,Cragar SS,Black Suede. https://mustangsandmore.com/ubb/Fastymz.html
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