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Author
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Topic: Anyone know Sac Mustangs?
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Fastback68
Gearhead Posts: 446
From: Sucat, Paranaque, Philippines
Registered: Jul 99
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posted 11-29-2001 08:49 PM
   
Foof! I'm having a little trouble (understatement!) sorting out an order with Sacramento Mustangs. Does anyone know someone there -- someone who will give my order the love and attention it deserves, since they got my money almost a year ago? I'm looking for someone who will actually read the e-mails I send them before responding. All I get at the moment is anonymous replies asking for more information (I have no more information to give!), and if I write to their individual salesmen as per the addresses given on the website, I am greeted with silence.
Basically, I am being given the runaround because of a screwed-up order.
Help???
Simon
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65coupei6
Gearhead Posts: 315
From: S.F., CA
Registered: May 2000
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posted 11-30-2001 12:00 PM
I have bought stuff from them before in their shop on my way up to Reno, NV. I will not buy from them again. They gave me a hassle returning stuff in person so I can not see dealing with them over the phone or internet. I hope all goes well.
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stang106
Gearhead Posts: 171
From: Port Alberni B.C. Canada
Registered: Jul 2001
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posted 11-30-2001 10:49 PM
Tim lives near there.
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I65Stang
Moderator Posts: 4210
From: Antelope, CA
Registered: Jun 99
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posted 11-30-2001 11:04 PM
Yup, I live down there street. I actually bought the '65 as a project car from Randy the owner. His e-mail is [email protected] but I dont know about e-mailing him. I cant really recommend any of the sales people there anymore as I havent been by in a while and the ones I knew that were good didnt work there the last time I checked (a lot of unknowledgable about classics people). I am not sure who you are getting with just the general e-mail. I would recommend you call and ask for Randy (Randy use to answer the e-mail at [email protected] too). Let me know if I can help in any way. ------------------
Tim M&M Member #35
1965 Mustang coupe, 200 I6, Holley 2300, Clifford header, true duals w/ 26" Smithys
1988 Mustang GT AOD vert, 15.810 @ 88.871 mph 100% stock w/ no traction
1976 Silverline Comoro 18' trihull ski boat, 188 hp 302 I/O, another toy
http://all.at/mustang
https://mustangsandmore.com/ubb/I65Stang.html
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Fastback68
Gearhead Posts: 446
From: Sucat, Paranaque, Philippines
Registered: Jul 99
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posted 11-30-2001 11:57 PM
Thanks! I'll let you know if/when I need any help. They're on their last chance at the moment. In brief, I was dealing with a salesman who has quit. The anonymous e-mailer claims they have no record of his deals, and that they have no idea if my returned parts ever arrived. So a month ago, the anonymous e-mailer asked me to provide full info. I did that, and offered to forward all the e-mails I exchanged with their former salesman. After repeated e-mails from me, the anonymous dude got back to me three days ago asking me to fax over all the information I had -- like, I have to print out all the e-mails and fax them over??? I call this stalling. Basically, they did not keep track of a salesman's activities, and now that he's gone, they're trying to wriggle out of responsibility.
I told them this and am now waiting for their next response. Should be interesting!
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T5owner
Gearhead Posts: 360
From: Germany
Registered: Apr 2000
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posted 12-01-2001 02:46 PM
Randy is a very helpful guy.
When I was there at his shop some years ago, he even intended to drive over to his own garage, to get me a seat part, that was obsolete. Give him a chance and fax it again.
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mellowyellow
Gearhead Posts: 2538
From: So. Fl.
Registered: Aug 2000
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posted 12-02-2001 08:51 AM
Bought a radiator from them a few years back. They were the only one's who had what I wanted at that time. I live clear across the country but I got prompt service and was well satisfied.
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