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Author
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Topic: 96 ford powerstroke engine problem
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dartanian
Journeyman Posts: 1
From: arizona
Registered: Mar 2001
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posted 03-21-2001 10:49 PM
   
I have owned a 96 ps for almost 2 years, it has 77k miles and is still eligible for the factory warranty. A few weeks ago I noticed that in the morning on the initial start, it would blow quite a bit of smoke until I drove it about a mile. It seamed to run fine other than a small miss at startup. Once it stopped smoking it was the same old truck that I am used to. I took it to the dealer, it was diagnosed as being a bad injector. I picked up the truck brought it home, started it the next morning, I had the same problem. I took it back to the dealer, the next morning they started it and proceeded to tell me later that day that the engine was shot. There explanation is that some foreign matter went into the turbo and down into the motor and scored some cylinders. They also told me that there was excessive blow by in the hose assembly between the air filter and the turbo which they really had no explanation for but did clean in out before I was able to see it. There was a little bit that they did leave that seamed to be almost like a fine dirt with some oil added to it to make it thick, it was not the normal "blow by" that I know as being a oil consistency not a thick dirt type of material.
In essence I have been told that the warranty won't take care of replaceing the engine.
I wonder if the foreign matter that went through the turbo isn't the so-called blow by, and what was the cause of the blow by being there. Could something have let go in the engine to cause this blow by which like I said was not a liquid oil consistency.
I was told by Ford(Michigan) as well as the dealer that it hasn't had the oil changed which I know isn't true, but they claim in their report that I couldn't produce any receipts proving that I had changed the oil, oil filter as well as the air filter. I was never given the chance!!! I have always spoken very highly of my truck, I was really close to getting a newer one with in a few months, but if this is the way they are going to take care of there customers, I don't believe I care to own another one. What good is the warranty!!! I would like to get it warrantied, if you can help in any way please let me know.thanks dartanian
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Stewart
Moderator Posts: 9155
From: Monterey, CA Mustangsandmore Member #437
Registered: Apr 2000
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posted 03-22-2001 02:10 AM
Man, that really sucks! Isn't there some sort of grievance proceedure you can follow? I wonder if Alex would know anything. Hmmm....BTW, I love yer name. Anything like D'Artagnan, from the Three Musketeers fame? A'la The Man in the Iron Mask? Stewart
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tomstir
Gearhead Posts: 104
From: San Jose CA USA
Registered: Jun 2000
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posted 03-22-2001 08:22 AM
He really wanted to be called "Tomstir" but that was already taken!!!! HA HA!! Hey Davo!!! Welcome aboard. I'll get outa the way and let the pro's take over. Tom/Sammy ------------------
65 fastback
non stock
no quarter
looking for piece
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MLariviere
Moderator Posts: 3277
From: Biddeford,Me.USA
Registered: May 99
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posted 03-22-2001 08:28 PM
Not speaking from experience,but I've heard that Ford is really tough with their diesel warrantys. There were a group of owners that wanted to start a class action lawsuit.The engines came down with "cavitation",when the coolant isn't treated properly it will eat through the block.They say they weren't informed properly. Did you think of going to another dealer for a second opinion? Try to go to a dealer that sells and services medium /heavy duty trucks. Do you think this is the result of the first service call? If so,try to call a district office.
I hope everything works for you. Sad to say,a new engine will have a bill of $5k plus. 
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