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Author Topic:   More Window Switch Issues
GTRocks
Gearhead

Posts: 4072
From: Lusby, MD
Registered: Jun 99

posted 06-01-2005 08:42 AM     Click Here to See the Profile for GTRocks   Click Here to Email GTRocks     Edit/Delete Message   Reply w/Quote
Man, I don't know what it is with window switches, but I seem to be a magnet for problems with them. I had a bunch of issues with the '93, and now my Saleen is acting up. I drove home last night and had the windows down. I pulled into Wally World to grab a couple of things and the driver's window would not go up. Passenger side worked fine, but no response from the driver's side. I did the normal, up down up clicking but no response. I turned the car off, back on, etc. but still no response. I brought it home (wasn't going to leave the Saleen at Wally World with the window open). I checked the fuse, and it was good. Messed with it for a bit, and just got no response. I finally decided I'd take it in to the shop today more because I just don't have time to deal with it. I got up this morning and took Matthew to daycare, and it was working fine, just as it always has.

WTF?!?!

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sigtauenus
Gearhead

Posts: 2927
From: Va Beach
Registered: Jun 2000

posted 06-01-2005 09:24 PM     Click Here to See the Profile for sigtauenus   Click Here to Email sigtauenus     Edit/Delete Message   Reply w/Quote
I have the same problem in my 03 Mach 1, except the problem is always the window not coming down. Better of the two I'll admit, but still frustrating. Had it to the dealership 4 times now, they always say they can't duplicate the problem so nothing gets fixed. Last time I had it in the tech said its usually the motor vice the switch, but they still can't fix it without it not working when you bring it in. Also heard that if you slam the door or bang on it that usually fixes it. Personally, I don't slam or bang on my doors, so not much of an option.

I'm just waiting for the next time for it to happen and I'm taking it straight to the dealership.

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SUBMARINER MUSTANGER
Gearhead

Posts: 1268
From: Grandview, Missouri
Registered: Jun 99

posted 06-01-2005 10:29 PM     Click Here to See the Profile for SUBMARINER MUSTANGER   Click Here to Email SUBMARINER MUSTANGER     Edit/Delete Message   Reply w/Quote
As Sig said, it IS the motor. The motors in the later model mustangs have problems with them to say the least. I'm surprised the dealership hasn't just put a new motor in your Mach1 Sig. Kind of stupid for you to take your car in there only to have them tell you they can't duplicate the problem when they KNOW the motors are junk. Oh well. Wouldn't happen where I work.

------------------
Sub Stanger/Oxford White 2003 Mach 1.

Past Mustangs: '84 GT 5-speed; '91 GT auto; '70 M-code Mach 1, grabber yellow; '95 GT-S 5 speed, green, wrecked and totalled; 1995 GT-S 5 speed, bright yellow; '94 6-banger, wifes; '89 LX 5.0 vert, '90 LX 5.0 hatch, '69 M-code Mach 1, 4 speed, 1990 5.0 LX 'vert w/ AOD converted to T-5.

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GTRocks
Gearhead

Posts: 4072
From: Lusby, MD
Registered: Jun 99

posted 06-02-2005 10:39 PM     Click Here to See the Profile for GTRocks   Click Here to Email GTRocks     Edit/Delete Message   Reply w/Quote
What is the switch network attached to the motor? Obviously the motor itself is not bad, since it now works. Once motors fry, they're done. Sporadic stuff doesn't sound like the motor. DC motors have switching networks to drive them...those could be sporadic though I guess....

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sigtauenus
Gearhead

Posts: 2927
From: Va Beach
Registered: Jun 2000

posted 06-06-2005 02:53 PM     Click Here to See the Profile for sigtauenus   Click Here to Email sigtauenus     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by SUBMARINER MUSTANGER:
Kind of stupid for you to take your car in there only to have them tell you they can't duplicate the problem when they KNOW the motors are junk.

Yep. Very frustrating too. I'm half tempted to file a lemon law complaint just to get their attention. Love the car, just hate it when the window won't work.

My big peave is looking like a pompous butt going through the gate in the morning when its raining and my window won't go down. I always roll the window down and say hi and show my ID to the guys guarding the gate, ESPECIALLY when its raining.

That's what makes me think its something electrical, the fact that the window tends to not work when its wet outside.

I'm just holding onto the stack of work requests from the dealership saying they can't find what's wrong for when this thing runs out of warranty and it breaks for good. I'll be like, I've been saying its screwed up for 3 years now and you never fixed it!!

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SUBMARINER MUSTANGER
Gearhead

Posts: 1268
From: Grandview, Missouri
Registered: Jun 99

posted 06-06-2005 03:21 PM     Click Here to See the Profile for SUBMARINER MUSTANGER   Click Here to Email SUBMARINER MUSTANGER     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by GTRocks:
Obviously the motor itself is not bad, since it now works. Once motors fry, they're done. Sporadic stuff doesn't sound like the motor. DC motors have switching networks to drive them...those could be sporadic though I guess....

I'll agree that once a motor frys, it frys, but your window motor is not "fried", it's just "STUCK". It's the motor, really! Trust me! Very common problem.

This is what you need to do the next time it happens, and it only take 5 minutes. Remove the door panel, (it's easy, three phillips screws, a push pin and lift up on it). Take a test light or volt meter and check for 12v AT THE MOTOR, where the connector plugs into it. Push the up/down switch in both directions. I'll bet you a 6 pack you'll have voltage AT the motor.

------------------
Sub Stanger/Oxford White 2003 Mach 1.

Past Mustangs: '84 GT 5-speed; '91 GT auto; '70 M-code Mach 1, grabber yellow; '95 GT-S 5 speed, green, wrecked and totalled; 1995 GT-S 5 speed, bright yellow; '94 6-banger, wifes; '89 LX 5.0 vert, '90 LX 5.0 hatch, '69 M-code Mach 1, 4 speed, 1990 5.0 LX 'vert w/ AOD converted to T-5.

[This message has been edited by SUBMARINER MUSTANGER (edited 06-06-2005).]

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sigtauenus
Gearhead

Posts: 2927
From: Va Beach
Registered: Jun 2000

posted 06-06-2005 09:49 PM     Click Here to See the Profile for sigtauenus   Click Here to Email sigtauenus     Edit/Delete Message   Reply w/Quote
I'm not touching a car under warranty.

Any suggestions on a magic word to get the dealership to change that motor for me?

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GTRocks
Gearhead

Posts: 4072
From: Lusby, MD
Registered: Jun 99

posted 06-07-2005 09:00 PM     Click Here to See the Profile for GTRocks   Click Here to Email GTRocks     Edit/Delete Message   Reply w/Quote
"Dealer Y said they would repair this for me, but before I take my business to them, I thought I'd give you one more chance...."

Worked for me once with a Probe.

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hwyman3
Gearhead

Posts: 1285
From: Southern Maryland, USA
Registered: Jul 2004

posted 06-07-2005 09:40 PM     Click Here to See the Profile for hwyman3   Click Here to Email hwyman3     Edit/Delete Message   Reply w/Quote
Sounds like a plan there, Dave.

------------------
Greg W.
MCA #52100
2002 Laser Red GT Coupe
1991 F-150 XLT 4x2 5.0
Southern Maryland Mustang Club
http://mustangsandmore.50megs.com/MembersPics/hwyman3.html

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SUBMARINER MUSTANGER
Gearhead

Posts: 1268
From: Grandview, Missouri
Registered: Jun 99

posted 06-08-2005 12:15 AM     Click Here to See the Profile for SUBMARINER MUSTANGER   Click Here to Email SUBMARINER MUSTANGER     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by GTRocks:
"Dealer Y said they would repair this for me, but before I take my business to them, I thought I'd give you one more chance...."

Worked for me once with a Probe.


Even under warranty, that would work! Warranty dollars are still dollars, and if the dealership wants to make dollars, they need to step up and do the right thing. I'd really doubt if they'd want to be "beaten out" by another dealership. Cool idea!!

------------------
Sub Stanger/Oxford White 2003 Mach 1.

Past Mustangs: '84 GT 5-speed; '91 GT auto; '70 M-code Mach 1, grabber yellow; '95 GT-S 5 speed, green, wrecked and totalled; 1995 GT-S 5 speed, bright yellow; '94 6-banger, wifes; '89 LX 5.0 vert, '90 LX 5.0 hatch, '69 M-code Mach 1, 4 speed, 1990 5.0 LX 'vert w/ AOD converted to T-5.

[This message has been edited by SUBMARINER MUSTANGER (edited 06-08-2005).]

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sigtauenus
Gearhead

Posts: 2927
From: Va Beach
Registered: Jun 2000

posted 06-09-2005 12:33 PM     Click Here to See the Profile for sigtauenus   Click Here to Email sigtauenus     Edit/Delete Message   Reply w/Quote
Hmm, I thought dealers lost money on warranty repairs, something like Ford only pays them 75% of the labor they charge regular customers, or something like that.

Seems like something worth trying.

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SUBMARINER MUSTANGER
Gearhead

Posts: 1268
From: Grandview, Missouri
Registered: Jun 99

posted 06-09-2005 06:12 PM     Click Here to See the Profile for SUBMARINER MUSTANGER   Click Here to Email SUBMARINER MUSTANGER     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by sigtauenus:
Hmm, I thought dealers lost money on warranty repairs, something like Ford only pays them 75% of the labor they charge regular customers, or something like that.

Seems like something worth trying.


We don't "lose" money per se, Ford just doesn't pay the same labor rate or prices for parts, or shop supplies.

We still rely on Ford for business just as much as Ford relys on us to fix they're cars. Business is business, whether or not it's CP dollars or warranty dollars. It really does all wash out in the end, at least on MY end of it.

A dealership isn't going to "turn away" warranty work, which is what GTRocks was getting at with his statement about "threatening" to take their business elsewhere.

The consumer still has many places he or she can go to for warranty work. The thing to remember is that the warranty isn't going to last forever, but if the dealership can leave a good impression on that customer by going ahead and fixing that problematic window motor instead of kicking the guy to the curb by saying they were unable to duplicate a KNOWN problem, hopefully they'll remember that dealership the next time when that window motor is a customer pay work job instead of a warranty repair job.

------------------
Sub Stanger/Oxford White 2003 Mach 1.

Past Mustangs: '84 GT 5-speed; '91 GT auto; '70 M-code Mach 1, grabber yellow; '95 GT-S 5 speed, green, wrecked and totalled; 1995 GT-S 5 speed, bright yellow; '94 6-banger, wifes; '89 LX 5.0 vert, '90 LX 5.0 hatch, '69 M-code Mach 1, 4 speed, 1990 5.0 LX 'vert w/ AOD converted to T-5.

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sigtauenus
Gearhead

Posts: 2927
From: Va Beach
Registered: Jun 2000

posted 09-28-2005 10:32 AM     Click Here to See the Profile for sigtauenus   Click Here to Email sigtauenus     Edit/Delete Message   Reply w/Quote
My driver window got stuck again on Monday. Wouldn't go down.

Took it to the dealer and fortunately (or unfortunately, depending on how you look at it), it still wasn't working in the service lane. I asked the woman filling out the paperwork to note that it wasn't working when I drove it in, which she did, but then she pointed out that even if she verifies that its not working, the tech that does the troubleshooting still has to have a failure to fix anything. Hmm. That stinks, particularly with an intermittent problem like I've had.

Lucky for me it still didn't work for the tech so they put in a new motor for me under warranty. I was mentally preparing myself for a fight when the motor finally died after the warranty expired after complaining about it for 2 years.

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Jimmy Ray
Journeyman

Posts: 97
From: Virginia Beach Va.
Registered: Apr 2001

posted 10-07-2005 05:34 PM     Click Here to See the Profile for Jimmy Ray   Click Here to Email Jimmy Ray     Edit/Delete Message   Reply w/Quote
Over at www.IMBOC.com we have discussed this many times.... Try holding the window switch in direction you need window to go and slam door....It should start running.
This slam trick has worked on Bullitt1007 and my 2000 Crown Vic more than once.

What we where told, "was that the window motor gets a dead spot and slamming the door jars the motor and allows the window to work again

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GTRocks
Gearhead

Posts: 4072
From: Lusby, MD
Registered: Jun 99

posted 10-07-2005 07:33 PM     Click Here to See the Profile for GTRocks   Click Here to Email GTRocks     Edit/Delete Message   Reply w/Quote
Funny, I posted that in June, and it happened just that one time. I haven't had an issue with it since (knock on wood). I had forgotten all about it!

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