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Author Topic:   You've come a long way, baby!
SteveLaRiviere
Administrator

Posts: 44935
From: Saco, Maine
Registered: May 99

posted 10-29-2003 12:52 PM     Click Here to See the Profile for SteveLaRiviere   Click Here to Email SteveLaRiviere     Edit/Delete Message   Reply w/Quote
Ked, you must be pretty happy these days, now that you no longer work in the correctional system and deal with convicts and you no longer have to work in that catty atmosphere you used to describe. Is work a lot more fun for you these days?

It seems like they are grooming you for promotion too, going by all the traveling and training they've been having you do.

------------------
'70 Mustang Mach 1 - '70 Mustang Convertible - '72 Mustang Sprint - '94 F-150

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Ked
Moderator

Posts: 9274
From: Fayetteville, N.C.
Registered: Jul 99

posted 10-29-2003 08:44 PM     Click Here to See the Profile for Ked   Click Here to Email Ked     Edit/Delete Message   Reply w/Quote
yes, it is nice to be in private industry and away from all those good ole boys in N.C. State Gov'ment!

Cingular is a terrific company and there is a hugh potential for advancement for me.

I did not make the Leader Intern program last time around, but will probably try again when more Intern positions open.

Sad thing, even as an on-line rep, after only 15 months with this company, I am making better money then I did with the state after 11 years!!!

I have been chosen to represent my center at our corporate office in Atlanta for our bill testing. There are about ten of us from all over the Southeast and Puerto Rico who are doing this testing. I am the only representative, the rest are managers and higher. So, this is definately an honor.

My hours are finally getting better. Being in a military town, the deployment of so many of our military personnel affected our schedules. In that wives who decided to return to their families while there husbands were gone and quit or took leave of absence, caused our schedules to become later instead of earlier. This was due to the seniority ranking that the company has to follow due to our union agreement, and I think most of them must have been hired AFTER me.

It was difficult working from 11:30 - 8:30, but this quarter, it finally changed to 10:00 a. - 7 p. since we've had some new hires. Still, we are only 80% full.

Of course, the mandatory OT, I am still not getting off work until 7:30. Nonetheless, my first shift bid was for the 10a shift (due to a.m. class, of which I get 100% reimbursement for, + books).

There have been several occassions that I have been pulled off line to fill in for managers (called manager relief), which is a nice recognition and a little extra $$.

I help with training, also.

The best thing, we are so blasted busy, that nobody has time to worry about who is liken' who, and what she or he said, and blah, blah, blah! That's not to say that there is not office politics, but it is soooo much easier to stay away from it.

Basically, if I wanted to just go in and take calls from customers for 8/9 hours and do nothing else, then that is what I do.

It's stressful, but most folks are friendly and hopefully if they are unhappy customers then by the time I'm done with them they are satisfied (my manager told me I am to generous).

Did you know that we can accept gratutity? I've never received one, but one rep had a double chocolate cheescake sent to her by a happy customer!!!

Yes, I am much happier.....sorry for such a long response.

Do you regret asking????

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Ked
Moderator

Posts: 9274
From: Fayetteville, N.C.
Registered: Jul 99

posted 10-30-2003 10:30 AM     Click Here to See the Profile for Ked   Click Here to Email Ked     Edit/Delete Message   Reply w/Quote
ummmmm...

did i mention the perks????

the perks are good also, and my benefits are better than the state benefits.

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BarrysGrrl
Gearhead

Posts: 2045
From: Illinois/Indiana & parts inbetween
Registered: Jan 2002

posted 10-30-2003 07:20 PM     Click Here to See the Profile for BarrysGrrl   Click Here to Email BarrysGrrl     Edit/Delete Message   Reply w/Quote
Sounds like you found the right company to work for. I am also very satisfied with my choice of new careers, and more importantly, new employers.

What you do for a living makes such an impact on everything else. It's so good you enjoy what you do.

------------------
Beth

Hey - did ya hear? My Alex is CHAMP!!!

"My best friend is the one who brings out the best in me." - Henry Ford (for Alex)
Alex & Beth's Homepage
MoneymakerRacing.com

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SteveLaRiviere
Administrator

Posts: 44935
From: Saco, Maine
Registered: May 99

posted 10-30-2003 08:07 PM     Click Here to See the Profile for SteveLaRiviere   Click Here to Email SteveLaRiviere     Edit/Delete Message   Reply w/Quote
That's great to hear. One can even feel that you are happier in your posts lately. That's what prompted my question.

------------------
'70 Mustang Mach 1 - '70 Mustang Convertible - '72 Mustang Sprint - '94 F-150

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Ked
Moderator

Posts: 9274
From: Fayetteville, N.C.
Registered: Jul 99

posted 10-30-2003 09:22 PM     Click Here to See the Profile for Ked   Click Here to Email Ked     Edit/Delete Message   Reply w/Quote
Well, I'm on vacation this week.

So you know I'm happy about that!!!

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