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Author Topic:   ARP bolt kits
Hemikiller
Gearhead

Posts: 618
From: Killingworth, CT
Registered: Feb 2002

posted 11-28-2002 08:16 PM     Click Here to See the Profile for Hemikiller   Click Here to Email Hemikiller     Edit/Delete Message   Reply w/Quote
Just a little heads up for you guys using the ARP engine accessory bolt sets. I bought a set for a 351W that is going in a customer's 53 Ford. I was assembling the front of the motor last night, and was missing some of the bolts. All of the ones that I had were the right size, but I had only half of the necessary bolts to secure the timing cover and the water pump to the block (14 total) So, I made a quick note of what sizes were missing, and gave ARP a ring on their 1-800 # that was on the "Ford engines may require additional fasteners...." sheet that was in the box. I was connected to a service rep named Rob, who was reasonably courteous and took down my shipping info, bolt sizes and quantities. He then said that they would be shipped out on Monday no charge. No "where did you purchase" or game of twenty questions. Needless to say, I was impressed, and very pleased with their service.

Just figured I'd post this here as I've seen posts by people who complained about their ARP kits. Guess if they'd called and talked to Rob, they would be as happy as me.

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SteveLaRiviere
Administrator

Posts: 43791
From: Saco, Maine
Registered: May 99

posted 11-28-2002 08:34 PM     Click Here to See the Profile for SteveLaRiviere   Click Here to Email SteveLaRiviere     Edit/Delete Message   Reply w/Quote
Sounds like Rob was nicer than the guy I spoke with. When I called they told me to send the bolts that were the wrong size and only then would they send me the correct sizes. The guy I spoke to made me feel like I was trying to steal bolts or something.

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