|
Author
|
Topic: CompCams
|
bluestreek
Gearhead Posts: 754
From: Athens,GA
Registered: Jul 2001
|
posted 06-01-2002 01:21 AM
   
I just received my new roller cam from CompCams today after waiting 3 weeks for it to arrive and it has rust on a lot of the machined surfaces..  The machined surfaces are a lot rougher than the cams I have purchased from Reed and Lunati. What gives?
I am not impressed with their quality control!!! 
Should I polish it or send it back?
IP: Logged |
kid vishus
Gearhead Posts: 2365
From: not where I want to be
Registered: Oct 2000
|
posted 06-01-2002 09:26 AM
I would call them and voice my concerns and dis-satisfaction to them, but in a polite manner and see if they would correct the problem. Maybe you just got a bad one that got thru the inspection process.
IP: Logged |
V8 Thumper
Gearhead Posts: 1112
From: Orange, Ca. United States of America
Registered: Dec 2001
|
posted 06-01-2002 10:07 AM
I agree with kid... when I've gone in guns blazing, I've usually regretted it. If after 'polite concers' they blow you off, then let them have it, but I can't see Comp doing that; they know better. Sounds like one that slipped through the cracks
IP: Logged |
Larry Jennings
Gearhead Posts: 432
From: Redwood City, Ca. USA
Registered: Apr 2000
|
posted 06-01-2002 01:54 PM
Comp is gonna want that cam back so they can beat whomever sent it out that way, with it. They are a great company and will work with you. ------------------
Whenever I feel blue I start breathing again!
IP: Logged |
bluestreek
Gearhead Posts: 754
From: Athens,GA
Registered: Jul 2001
|
posted 06-05-2002 08:46 PM
I finally found time to call CompCams helpline today and talked to some very nice and honest people. They said they would ship out another "hand picked" cam immediately! All they asked me was, what was wrong with the cam and then they transfered me to shipping dept to get my address. Very good service dept.! 
IP: Logged |
Moneymaker
Administrator Posts: 12065
From: Lyons, IL, USA
Registered: May 99
|
posted 06-05-2002 09:04 PM
------------------
Alex Denysenko
Co-Administrator and Moderator/ non 65-66 Mustang owner sensitivity co-ordinator NHRA/IHRA/SRA member
NHRA and IHRA SS/LA National Record Holder '00, '01, & '02
Fleet of FoMoCo products including 88 ASC McLaren Mustang #28
Part time secret agent license #0089
Professional Manwhore
The Barry of BarrysGrrl
IP: Logged |
V8 Thumper
Gearhead Posts: 1112
From: Orange, Ca. United States of America
Registered: Dec 2001
|
posted 06-06-2002 03:09 AM
quote:
Originally posted by Larry Jennings:
Comp is gonna want that cam back so they can beat whomever sent it out that way, with it.
LOL  quote:
They are a great company
Agreed 100%. It sucks that you got a one-off oddball screw-up, but I'm glad to hear that they're making it right, and a in 'customer satisfaction first' manner. 
IP: Logged |
Mustangsandmore Forums
UBBFriend: Email This Page to Someone! 
