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  NPD is TOPS !!!

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Author Topic:   NPD is TOPS !!!
Robert K

Posts: 476
From: Nashville, TN
Registered: Apr 2000

posted 03-26-2002 01:24 PM     Click Here to See the Profile for Robert K   Click Here to Email Robert K     Edit/Delete Message   Reply w/Quote
I recently had an issue with 2 items I ordered from NPD. I won't go into a long post on the details but suffice it to say that Rick Schmidt, from NPD, went way beyond what I was expecting. This level of customer service is unfortunately rare by today's standards. NPD has always given me a very high level of customer service and the manner in which this problem was handled has gone above and beyond normal expectations. This is the reason why I continue and will continue to order parts from NPD.

Thanks again, Rick, for taking care of the customer. I really appreciate it.

67convertible 289/auto
65fastback 302/4sp

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Posts: 265
From: Savoy TX, USA
Registered: Mar 2002

posted 03-26-2002 02:11 PM     Click Here to See the Profile for 68stang351   Click Here to Email 68stang351     Edit/Delete Message   Reply w/Quote
yes, NPD is great!! I've never had a problem with them, and they have always been very helpful.

Hoofbeats are louder than Heartbeats!

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Posts: 713
From: Sarasota, Fla. USA
Registered: Jun 99

posted 03-26-2002 03:20 PM     Click Here to See the Profile for Gary   Click Here to Email Gary     Edit/Delete Message   Reply w/Quote
Yes service is great, what I also like is they are close to where I live and when I need parts they are here the next day

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