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Topic: Thanks to Ricks @ NPD..
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70 Pony Gearhead Posts: 1783 From: Glenmoore, PA, USA Registered: Jan 2000
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posted 03-20-2002 09:28 AM
Wanted you all to know, that Ricks, sent me a very nice (long) letter regarding my hood hinge "screw up". He explained what happened and how to rectify it..... Wanted you all to know that I did get great service on my order. And the "Hinge" problem, was explained in detail.. Thanks NPD and especially RICKS !!!!------------------ EDDIE D Resto Mod '70 Sport Roof Arrest Me Red '02 GT, Torch Red
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SteveLaRiviere Administrator Posts: 30097 From: Saco, Maine Registered: May 99
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posted 03-20-2002 09:32 AM
They are good people. ------------------
'70 Mustang Mach 1 M code 351C 4V/FMX/3.25 open '72 Mustang Sprint Coupe 351C 4V/FMX/4.30 Trac Lok '94 F-150 XL 5.8L/E4OD/3.55 Limited Slip MCA Member # 47773 Civilization is a limitless multiplication of unnecessary necessities. -- Mark Twain
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mellowyellow Gearhead Posts: 5456 From: So. Fl. Registered: Aug 2000
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posted 03-20-2002 11:51 AM
Yes, he gave me a heads up on ordering a custom cv top....that made it easier for them and easier for me.
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mustangs68 Moderator Posts: 16475 From: Hampton,Virginia,USA MCA#39406 M&M #12 Registered: May 99
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posted 03-20-2002 08:17 PM
Hye, They'er good people who want to stay good! Service to the Mustang Community is their paycheck and they value the Customer.. besides what other Mustng and Ford site could you get a Rep to give an explantion of a parts problem as on one of the other threads in the Forum. sam
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Dave Gibson Moderator Posts: 6717 From: Pensacola, Florida, USA M&M#166 MCA#47921 Registered: Aug 99
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posted 03-20-2002 09:18 PM
Terri and I have had the plesure of meeting Rick from NPD. We can't say enough nice things about him or NPD. Dave & Terri ------------------ Poison Ivy (Dave's) '65 Fastback Modified 289 4V, C-4, dual exhaust, styled steel wheels, rally pac, A/C Blue Belle (Terri's) '66 Coupe, Silver Blue Metallic, 351W 2-V, 4 speed, A/C, future sleeper.
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70 Pony Gearhead Posts: 1783 From: Glenmoore, PA, USA Registered: Jan 2000
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posted 03-23-2002 09:49 AM
Rick took a lot of time to e mail me personally (TWICE) !!!! I'm an NPD guy now...and wanted to clear this up with you all..... Would you believe Vic EDELBROCK Jr actually e mailed me personally, when I complained about their lousy "TECH" support page, 4 years ago...Honest.. He had a VIP mailing address...i think it was E@AOL>COM... Thanks again...------------------ EDDIE D Resto Mod '70 Sport Roof Arrest Me Red '02 GT, Torch Red
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