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  Thanks to Ricks @ NPD..

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Author Topic:   Thanks to Ricks @ NPD..
70 Pony
Gearhead

Posts: 1783
From: Glenmoore, PA, USA
Registered: Jan 2000

posted 03-20-2002 09:28 AM     Click Here to See the Profile for 70 Pony   Click Here to Email 70 Pony     Edit/Delete Message   Reply w/Quote
Wanted you all to know, that Ricks, sent me a very nice (long) letter regarding my hood hinge "screw up".
He explained what happened and how to rectify it.....
Wanted you all to know that I did get great service on my order. And the "Hinge" problem, was explained in detail..
Thanks NPD and especially RICKS !!!!

------------------
EDDIE D
Resto Mod '70 Sport Roof
Arrest Me Red
'02 GT, Torch Red

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SteveLaRiviere
Administrator

Posts: 30097
From: Saco, Maine
Registered: May 99

posted 03-20-2002 09:32 AM     Click Here to See the Profile for SteveLaRiviere   Click Here to Email SteveLaRiviere     Edit/Delete Message   Reply w/Quote
They are good people.

------------------

'70 Mustang Mach 1 M code 351C 4V/FMX/3.25 open
'72 Mustang Sprint Coupe 351C 4V/FMX/4.30 Trac Lok
'94 F-150 XL 5.8L/E4OD/3.55 Limited Slip

MCA Member # 47773

Civilization is a limitless multiplication of unnecessary necessities. -- Mark Twain

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mellowyellow
Gearhead

Posts: 5456
From: So. Fl.
Registered: Aug 2000

posted 03-20-2002 11:51 AM     Click Here to See the Profile for mellowyellow     Edit/Delete Message   Reply w/Quote
Yes, he gave me a heads up on ordering a custom cv top....that made it easier for them and easier for me.

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mustangs68
Moderator

Posts: 16475
From: Hampton,Virginia,USA MCA#39406 M&M #12
Registered: May 99

posted 03-20-2002 08:17 PM     Click Here to See the Profile for mustangs68   Click Here to Email mustangs68     Edit/Delete Message   Reply w/Quote
Hye,
They'er good people who want to stay good!
Service to the Mustang Community is their paycheck and they value the Customer..
besides what other Mustng and Ford site could you get a Rep to give an explantion of a parts problem as on one of the other threads in the Forum.
sam

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Dave Gibson
Moderator

Posts: 6717
From: Pensacola, Florida, USA M&M#166 MCA#47921
Registered: Aug 99

posted 03-20-2002 09:18 PM     Click Here to See the Profile for Dave Gibson   Click Here to Email Dave Gibson     Edit/Delete Message   Reply w/Quote
Terri and I have had the plesure of meeting Rick from NPD. We can't say enough nice things about him or NPD.

Dave & Terri

------------------
Poison Ivy (Dave's)
'65 Fastback Modified 289 4V, C-4, dual exhaust, styled steel wheels, rally pac, A/C
Blue Belle (Terri's)
'66 Coupe, Silver Blue Metallic, 351W 2-V, 4 speed, A/C, future sleeper.

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70 Pony
Gearhead

Posts: 1783
From: Glenmoore, PA, USA
Registered: Jan 2000

posted 03-23-2002 09:49 AM     Click Here to See the Profile for 70 Pony   Click Here to Email 70 Pony     Edit/Delete Message   Reply w/Quote
Rick took a lot of time to e mail me personally (TWICE) !!!!
I'm an NPD guy now...and wanted to clear this up with you all.....
Would you believe Vic EDELBROCK Jr actually e mailed me personally, when I complained about their lousy "TECH" support page, 4 years ago...Honest..
He had a VIP mailing address...i think it was [email protected]>COM...
Thanks again...

------------------
EDDIE D
Resto Mod '70 Sport Roof
Arrest Me Red
'02 GT, Torch Red

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